Privacy Policy

1. Overview

This Privacy Policy explains how Accorda collects, uses, and shares information when you use our Service. The Service is intended for users in the United States.

2. Information we collect

• Account information: such as email address, name, and account identifiers.
• Loan and transaction data: information you enter or generate while using the Service (loan terms, status, schedules, and related notes/documents).
• Usage data: basic telemetry and logs used to maintain security and improve reliability (e.g., pages visited, errors, timestamps).
• Payment information: if you purchase paid features, payments are processed by third-party providers. We do not store full payment card details.

3. How we use information

• Provide and operate the Service (including authentication and loan tracking).
• Improve performance, reliability, and user experience.
• Protect the Service and users from fraud, abuse, and security incidents.
• Communicate with you about account activity, support requests, and important updates.
• Process payments for paid plans or credits through payment providers.

4. How we share information

We do not sell your personal information. We may share information in these limited cases:

• With service providers who help operate the Service (hosting, analytics, email delivery, and payments).
• Between lenders and borrowers as part of the normal operation of the Service (for example, sharing loan terms, status, and repayment schedules with the parties to a loan).
• For legal reasons if required to comply with law, enforce these policies, or protect rights and safety.

5. Data retention

We retain information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account where applicable, subject to necessary retention for legitimate business or legal reasons.

6. Security

We use reasonable safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices

• You can update certain profile information within your account settings.
• You can request support regarding access, correction, or deletion of your data.
• You can opt out of non-essential communications when offered.

8. Children’s privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify you. The “Last updated” date reflects the most recent revision.

10. Contact

Questions about privacy? Contact us through the Support page in the app.